Intezar e Ishq by NFAK Over Sized T-shirt

Shipping Policy

1. Processing Time:
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You’ll receive a shipping confirmation email with tracking details once your order is dispatched.

2. Shipping Options & Delivery Times:
We offer multiple shipping options to suit your needs:

Standard Shipping: 3–7 business days

Express Shipping: 2–3 business days

Delivery times may vary depending on your location and carrier delays (e.g., weather, holidays).

3. Order Tracking:
Track your order via the link in your shipping confirmation email. If you encounter any issues, contact us at support@vengerbergstore.com / 0370-1265377.

4. Undeliverable/Returned Packages:
If a package is returned due to an incorrect address or failed delivery, we’ll contact you to reship (additional fees may apply).

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Return & Refund Policy

1. Eligibility:

Items must be unused, in original packaging, and with tags attached.

Returns are accepted within 30 days of delivery (adjust as needed).

2. How to Return:

Contact us at support@vengerbergstore.com / 0370-1265377 to request a return authorization.

Ship the item back to us at (return address)

Once received and inspected, we’ll process your refund or exchange.

3. Refunds:

Refunds are issued to the original payment method within 5–10 business days.

Shipping costs are non-refundable (unless the return is due to our error).

4. Exchanges:
We’ll happily exchange items for a different size/color. Contact us for instructions.

5. Damaged/Defective Items:
If your item arrives damaged or defective, notify us within 7 days with photos. We’ll send a replacement or issue a refund.